

Lash Love: Was unsere Kunden sagen
Ihre Fragen beantwortet
Wir empfehlen Ihnen, einen Blick auf unsere Produktbeschreibungen und Kundenrezensionen zu werfen, um den Kleber zu finden, der zu Ihrem Wimpernstil und Ihren Vorlieben passt. Wenn Sie sich immer noch unsicher sind, können Sie sich gerne an unseren Kundensupport wenden, um personalisierte Empfehlungen zu erhalten.
Ja, unsere Wimpernkleber sind so formuliert, dass sie sanft zu den Augen sind. Wenn Sie jedoch besondere Bedenken hinsichtlich Allergien oder Empfindlichkeiten haben, empfehlen wir, vor der vollständigen Anwendung einen Patch-Test durchzuführen.
Ja, wir bieten internationalen Versand an. Bitte überprüfen Sie während des Bestellvorgangs unsere Versandrichtlinien und -tarife oder wenden Sie sich für weitere Informationen an unseren Kundensupport.
Um die Lebensdauer Ihrer Wimpernbürsten zu verlängern, empfehlen wir die Verwendung eines sanften Bürstenreinigers oder milder Seife und Wasser. Lassen Sie sie vor dem Gebrauch gründlich an der Luft trocknen. Vermeiden Sie die Verwendung aggressiver Chemikalien oder das Einweichen über einen längeren Zeitraum.
Sobald Ihre Bestellung versandt wurde, erhalten Sie per E-Mail eine Sendungsverfolgungsnummer. Mithilfe dieser Sendungsverfolgungsnummer können Sie den Status und den Standort Ihres Pakets überwachen
While it may be tempting to remove your eyelash extensions at home, we strongly advise against it.
Attempting to remove the extensions yourself can cause damage to your natural lashes, including pulling or tugging on them, which can damage the hair follicle and lead to permanent hair loss. Instead, we recommend that you come to our shop to get your extensions professionally removed.
Our technicians are trained to safely and gently remove the extensions without causing any harm to your natural lashes. We use a special remover solution that effectively dissolves the adhesive bond between the extension and your natural lash, making the removal process easy and painless. So please, for the health and safety of your natural lashes, leave the removal process to the professionals.
The lash extensions can vary depending on several factors such as the quality of the adhesive, the skill of the lash artist, the natural lash growth cycle of the individual, and the care taken to maintain the extensions.
Typically, eyelash extensions can last anywhere from two to four weeks before they begin to naturally shed along with the natural lashes. To maintain the fullness and appearance of the extensions, it is recommended to schedule regular touch-up appointments every two to three weeks.
During a touch-up appointment, the lash artist can replace any extensions that have fallen out and fill in any gaps to maintain the desired fullness and shape. Koko Studio has a strict policy of refills pricing. Please note that all refill appointments that are booked more than 3 weeks will be charged as a new set appointment.
1. Avoid exposing them to excessive steam, sauna, or swimming.
2. Don’t use mascara on the extensions to prevent clumping and damage.
3. Try to sleep on your back to avoid rubbing or crushing the extensions while sleeping.
4. Use only non-oil based cleansing products when washing your face or removing makeup.
5. Gently brush your extensions every morning and night with a clean brush to maintain their shape and prevent tangling.
6. To keep your lash
When applied correctly and with care, eyelash extensions can be safe and won’t harm the health of your natural lashes. However, it’s important to avoid rubbing your eyes or tugging on the extensions, as this can lead to lash loss and even damage to your natural lashes.
Additionally, using lash shampoo is highly recommended to prevent the buildup of oil or makeup, which can potentially lead to eye infections. Our goal is to help you achieve the desired lash look while maintaining the health of your natural lashes, and we are committed to providing safe and high-quality services to all our clients.
It’s important to have clean lashes before your appointment, so please ensure that you wash your face and remove any make-up, oils or debris from your eye area. This will help to ensure a strong bond between your natural lashes and the lash extensions.
We also recommend that you remove your contact lenses before the appointment, as it will be more comfortable for you to keep your eyes closed for the duration of the appointment. If you wear glasses, please bring them with you to the appointment
We kindly advise our clients to avoid excessive exposure to steam, sauna treatments, and swimming 48h after lash appointment. The heat and humidity from these activities can gradually weaken the bonding agent and reduce the retention of your extensions.
We kindly advise our clients not to wear mascara while having extensions on, as it can cause the extensions to clump and be difficult to remove without damaging them. When it comes to other eye makeup products, such as eyeliner or eyeshadow, we recommend choosing non-waterproof options to avoid the need for oil-based makeup removers. Using oil-based products can deteriorate the bond of the glue and cause the extensions to shed prematurely.
By following these guidelines, we can help you maintain the beauty and longevity of your eyelash extensions, and ensure that you can enjoy them for as long as possible.
We would like to emphasize that not all makeup removers are suitable for use with eyelash extensions. To help lengthen the retention period of your extensions, we recommend using non-oil based makeup removers. Oil-based products can break down the adhesive and cause the extensions to fall off prematurely. By using non-oil based makeup removers, you can help to maintain the integrity of the extensions and ensure that they last for as long as possible.
In Koko Studio, we have junior and expert technicians who are all talented and skilled at providing high-quality eyelash extensions.
Our Expert technicians have the most experience. Expert technicians have more than 2 years of experience and have also demonstrated a consistent level of quality work. Our junior technicians have less than a 1 year of experience and may take a little longer to finish a lash set, but they are all highly talented and have been handpicked by us. We only hire technicians who show potential and have a passion for the art of eyelash extensions. Rest assured that no matter which technician you choose, you will receive a beautiful set of lashes tailored to your desired look.
Brow lamination is a beauty treatment that involves applying a series of chemicals to the eyebrows to straighten, set and smooth the hairs in an upwards direction. This creates a fuller, more defined and uniform look for the eyebrows, as it helps to tame unruly hairs and give the illusion of thicker and more voluminous brows.
The process usually involves brushing the brow hairs into place, applying a lifting solution to set them in that position, and then applying a neutralizer to keep them in place. The treatment can last for several weeks, and can be a great option for those looking to enhance their natural brows without having to fill them in with makeup every day.
Yes, we have gift vouchers for 150 and 200 amount of treatment cost. You can purchase e-gift card on the website , select “Gift card”. For hardcopy gift card, you are welcome to purchase them in studio.
We accept Cash, Twint, MasterCard, Visa, American Express, JCB, Google Pay & Apple Pay
Cancellation/Rescheduling/No Show Policy: We understand that sometimes schedule changes are necessary, but we kindly ask that you give us at least 48 hours’ notice if you need to cancel or reschedule your appointment. This will allow us to accommodate other clients and minimize any inconvenience. In the event of a cancellation, rescheduling, or no-show within 48 hours of your appointment, a 50% of the service penalty fee will be applied and the deposit fee will be which will be deducted from the deposit fee paid at the time of booking.
Appointment Changes Policy: If you need to reschedule or cancel your appointment, we’ve made it easy for you to do so up until the 48 hours mark by clicking the “Change/Cancel Appointment” button at the bottom of your appointment confirmation email.
Refill Pricing Policy: We offer 2 weeks and 3 weeks refills at different prices. Appointments booked more than 3 weeks apart will be charged at full set prices. Refill prices only apply when 30% of the extensions remain attached.
Clean Eyes: All clients must come to the appointment with clean eyes and no eye make-up on. Clients who come with eye make-up will be required to have a removal (20 CHF extra )
UNSER GESCHÄFT
Bahnhofplatz 5, 8001 Zürich 3. Stock
Montag bis Freitag 10.00 bis 19.30 Uhr
Samstag 10.00 bis 17.30 Uhr
Sonntag geschlossen